Category: AmeriCorps VISTA

Building Out the World through Connections and Service

Zach served two summers with Volunteer Iowa as a VISTA member, streamlining our Get Connected Volunteer Hub.

Making connections has always been top of mind for Zach Cantrell. In high school, he helped organize an event that encouraged Des Moines area students, parents, and professionals from all school districts share their dreams and build connections with each other. It was called the Big Dream Gathering. That event helped Zach realize that community building and creating connections go hand-in-hand. Zach, it seems, has always had an understanding of this, so when he decided to serve as an AmeriCorps VISTA for a summer, he was looking for an opportunity that would allow him to harness the power of connection-building.

He did just that, spending two summers (2022 and 2023) working to make the Volunteer Iowa Get Connected database a more streamlined and efficient environment for Iowans and Iowa-based organizations.

Get Connected is a free statewide online portal that allows volunteers and organizations to easily connect. Organizations can post any and all opportunities they have available, and volunteers can search for them based on location, interest, time commitment, and many other factors. Visit the Get Connected website to see firsthand the project Zach worked on while serving.

By going through and updating organization profiles, Zach ensured that anyone who comes to Get Connected is being presented with all the possibilities that exist to volunteer.

“A lot of orgs had old contact information, or old links on their listings. If an interested person is unable to follow up on a volunteer opportunity, they may decide they do not want to volunteer for that org anymore,” Zach says.  “By spending time updating the site, I was ensuring that connection-building could take place in communities all over Iowa.”

Not only was Zach making Get Connected a better place for potential volunteers, but he also worked to create resources for organizations to help them with their volunteer recruitment efforts.

“I had some organizations that would tell me how much they appreciate Get Connected as a resource, and that it has helped their organization a ton. Knowing that the work I was doing on Get Connected made a tangible difference for organizations all over Iowa made my service all the more impactful.”

And speaking of “all over Iowa” Zach mentioned an unexpected benefit he received from his service. “I have lived in Iowa my whole life, but I never had a great picture of the entire state. Through connecting with and researching nonprofits all over the state, I was able to build a much clearer picture of the state, along with what is going on and what needs to be addressed in communities. It felt like when you are starting a new videogame, and the world constantly opens up to you the more you explore it.”

There were other profound benefits for Zach. He noted that it helped him build confidence in his professional skills. “Getting experience in real-world skills like creating materials that are going to be shared publicly, working on a database, and having trust from my supervisors in getting the work done all gave me confidence in my abilities, which will help me wherever I go after graduating.” When asked what advice he would give someone who is interested in serving, Zach was quick to say just do it. “Shoot your shot and go for it. Find a service term that is only a few months and do your best. If you don’t like it, at least you tried it and can move on. But if you do like it, you have been exposed to opportunities to meet and work with phenomenal people, and it’s guaranteed you will be doing something that helps individuals and communities in some capacity. If you are passionate about helping others, and improving communities, you should definitely try AmeriCorps.”

AmeriCorps helped Maggy find her career path

Written by Grace Katzer

Maggy Hovden

Few AmeriCorps members end up living where they serve, but for AmeriCorps alumni and Decorah native Maggy Hovden, Maggie’s Place quickly turned into a home where she found long lasting relationships and a future career. 

Maggie’s Place is a community for pregnant women and new mothers experiencing homelessness in Phoenix, AZ. Like other AmeriCorps members serving with Hovden, she spent her 1700-hour AmeriCorps service living with the moms and the babies at Maggie’s Place from June 2022 to July 2023. 

“[Serving with Maggie’s Place] made me hold a mirror up to myself and recognize my flaws, my strengths, my gifts, my weaknesses, and I think it did that for everybody else who I was living with,” Hovden said. 

Hovden joined AmeriCorps shortly after graduating the University of Iowa with a double major in global health studies and Spanish and a minor in Latina/o/x studies. Moving over 1,500 miles across the country may have felt daunting, but Hovden said she would do it all again to make the memories she has now. 

“My best friends to this day are the people that I served with in Arizona,” Hovden said. “We were all in our 20s, figuring out the next phases of our lives, but we were all brought to this AmeriCorps program because of our love for service.”

Hovden defined her service as getting to be a part of something much greater than herself. The women at Maggie’s place — AmeriCorps members and moms alike — would joke with one another, cry with one another and celebrate with one another, sometimes all in the same day. 

“In one day, I would sit with a mom as she received the worst news possible,” Hovden explained. “And then a few hours later, I would be in the living room as one of the babies took their first steps and we all rejoiced together.”

Some of Hovden’s favorite moments in her service happened in that home. One time, she recalled, Hovden found herself in a labor and delivery room with one of the women she was living with. After a long birth, Hovden was asked to cut the umbilical cord of the baby. “Being the only person in the room was such an honor, like seriously, the greatest honor of my life,” she said. 

That honor stayed with Hovden and one year after helping deliver that baby, she visited Arizona to celebrate their one-year birthday and was reunited with one of the many moms she worked with during her service. 

Hovden left Phoenix in July 2023 to spend time in Decorah with family before leaving to pursue a Master of Social Work at the University of Chicago. So, of course, she signed up for yet another term of AmeriCorps service — this time, at a food pantry for a 300-hour service term. 

“[When] working at the food pantry I definitely saw different populations I was unaware of growing up in Decorah,” she recalled. “I really didn’t think that that many people in my town could be food insecure.”

Hovden said serving back-to-back AmeriCorps taught her the similarities between Maggie’s Place and local food pantries, which pushed her further toward a career in social work. Now, she is a prospective intern at the Illinois Department of Child and Family Services, and one day hopes to receive a birth doula certification and work to reform and rebuild child and family systems in the U.S.

AmeriCorps helped push her into a life in social work and bettering communities, which is why Hovden recommends anyone interested in AmeriCorps to do their research and “just do it.”

“It was just such a unique, special time and I just couldn’t recommend it enough.”

AmeriCorps opened up a field of opportunities and possibilities

Written by Grace Katzer

Nick Ostrem (left) at the Capitol with Disaster PrepWise members and Rep. Adam Zabner for Volunteer Iowa Day at the Capitol.

Nick Ostrem joined AmeriCorps with a degree in public health in his back pocket and a plan: he was going to help build the first Public Health AmeriCorps program in Iowa. With a great team based out of the University of Iowa College of Public Health, Ostrem was able to create an ever growing, successful program.

“I hadn’t expected to do AmeriCorps, but the opportunity presented itself and the things that it offered were the things that I was looking for, actual real world job experience in Iowa City,” Ostrem said. “Everything suddenly fell into place really nicely.”

Ostrem served two back-to-back VISTA terms with Disaster PrepWise, a program that helps people develop disaster management plans before a disaster or emergency situation happens. Ostrem is now a program manager for the program after completing his service in January 2024.

Ostrem directs a team of UI public health students to go out in their respective communities and educate families and local leaders about Disaster PrepWise. The most rewarding part of it all, Ostrem said, is watching his AmeriCorps members grow in the field.

“We’re sitting in an entire building full of people who want to go out and be a public health practitioner,” he said. “The goal of the Public Health AmeriCorps is to train the next generation of public health practitioners — it’s the perfect fit.”

It was just a couple years ago Ostrem himself was sitting in public health lectures at the UI. Students who join AmeriCorps get real-world experience that a classroom cannot provide on its own. “There are so many things I do in my day-to-day life I never would have imagined as a student,” he said. “The actual experience of working in the field is so different, and that’s what we’re providing people here.”

When Disaster PrepWise was formed, Ostrem said he could not predict where it would be today. He certainly never expected that in March 2024, AmeriCorps members would meet with him after talking to the mayor of Mount Vernon, or meeting with firefighters and paramedics from a nearby town.

Joining AmeriCorps post-graduation opened up the doors for Ostrem to create real change in Eastern Iowa, whether that be in rural towns or in some of Iowa’s largest cities.

DeLaney Frater, UI College of Public health student, spoke to the university about her involvement in the program. “My service time with Disaster PrepWise AmeriCorps and Heritage Area Agency on Aging has certainly shown me what teamwork truly means, while exposing me to the definition of a healthy professional work environment I know I will someday try to pursue and replicate,” Frater said in an excerpt published by the UI.

AmeriCorps will always come down to building community, Ostrem added. “When you live in a community, but if you don’t go out and talk with them, are you really a part of it?” he said. “When you actually get in front of people and talk to them, you feel more engaged and they feel more engaged with you.” Ostrem never planned on joining AmeriCorps, but his service contributed to a career in public health right after graduation. ​​“If you’re somebody who doesn’t necessarily know where you’re going, AmeriCorps allows you to make those connections, and open up a field of opportunities and possibilities.”

Celebrating AmeriCorps Service with Chelsea Koeppen

Chelsea Koeppen is serving in her second term as an AmeriCorps VISTA member, working to create, implement, and sustain a youth mentoring program in the Vinton-Shellsburg school district.

Inspired by a neighboring school district, the Vinton-Shellsburg Community School District saw an opportunity to engage the community in improving the lives of their students, and the results of their efforts are paying off. In October 2021, with the help of AmeriCorps VISTA member Chelsea Koeppen, the district implemented a school-based mentoring program, whose mission is to become a DIFFERENCE MAKER. 

The program engages committed and talented volunteers in a valued partnership with teachers and staff to enrich the lives of their students, with the aim of helping them become effective communicators, problem solvers, responsible citizens, and productive people. To do this, elementary students are partnered with caring adults from the community. The adult volunteers take on a mentoring role, spending one hour a week with their mentees doing activities like playing games, reading books, having lunch together, helping with homework, or just talking about their days.

Koeppen’s motivation for this program as an AmeriCorps VISTA member comes from her love and care for children and a desire to see them succeed.  “Students at young ages need positive adult relationships to help encourage school engagement and socialization. COVID-19 affected both of those things a lot, so the more positive interactions we can get children, the better off they will be.”

Starting a mentoring program from the ground up and ensuring it will last is a lot of work. Koeppen took inspiration from a neighboring school district—Independence—as she put together a handbook and began recruiting volunteers. “Recruiting community members to come in once a week and interact with children has definitely been the most difficult part,” Koeppen reflected. “There will always be students who can benefit from having a mentor.” The district has recently seen an influx of volunteers signing up to be mentors, but recruitment is never over. She hopes that the mentors who are currently serving, many who are prominent members of the community, will share their positive experiences and inspire others to become involved.

“All of our volunteers say that coming into school and hanging out with their mentee is the highlight of their week. They look forward to time spent reading and playing games with their mentee. This relationship is just as beneficial for the volunteer as it is for the student.” Koeppen went on to say that mentors report feeling a better sense of community, and a strong sense of pride in helping to develop young people.

Most importantly, teachers have noticed positive effects in the students who have been paired with mentors. Mentees who teachers noted were previously disengaged in class and not motivated to attend school are now excited to be in the classroom. They look forward not only to their time with their mentor, but to learning in the classroom. Students are more engaged, and are learning social skills, which leads to enhanced self-esteem for the children.

All those results are exactly what Koeppen had in mind when she began working on this project. “I saw an opportunity to affect my community, meet more community members, and grow personally while doing something with a greater purpose. Improving the lives of elementary students certainly checks all those boxes for me.”

The program is gaining momentum in the community. In addition to the increase in volunteers, a local bank recently awarded a grant to the program for the purchase games and activities for the mentors and mentees to use. If you want to learn more about Vinton-Shellsburg’s mentor program, you can reach out to Chelsea at Chelsea.koeppen@vscsd.org. To learn more about Mentor programs in Iowa and around the country, you can visit the Iowa MENTOR website, as well as the MENTOR National website.

Celebrating AmeriCorps Service with Mikala Williams-Yee

Mikala Williams-Yee, former VISTA Leader with Volunteer Iowa

Why did you decide to serve with AmeriCorps or manage an AmeriCorps program?

I started my AmeriCorps journey in AmeriCorps NCCC because I wanted to find work that I was passionate about and have the opportunity to travel. When COVID appeared, I had to adapt my post-service plans and decided to join AmeriCorps VISTA so that I continued helping communities.

How has your AmeriCorps program positively impacted the community where you serve(d)?

In AmeriCorps NCCC, I worked in Hurricane, Utah and Middletown, California. While I was in California, I helped build homes that were destroyed by wildfires. The impact I made on the community was constant and a huge reward.

Tell us about a challenging time during your service and what you learned from that experience.

As the AmeriCorps VISTA Leader, I help members who are struggling in and outside of their project. This can vary from homesickness to issues with a project. I have learned that I am great at conflict resolution and I love being able to help others in their own AmeriCorps journey.

How has your AmeriCorps experience changed you for the better?

AmeriCorps has given me so many incredible connections and relationships. I cannot express how much the people in the communities I served as well as the volunteers beside me have impacted me and the way I view my own life experiences.

Tell us a favorite memory from your service term.

One of my favorite memories from service was in AmeriCorps NCCC. I was able to help build a home for a woman who had lost everything. Seeing how much hope and renewed energy she had was beyond inspiring.

What has been the biggest personal impact of your AmeriCorps experience?

My AmeriCorps experience has made a huge impact on me. I have made friendships in AmeriCorps as well as meeting my partner in AmeriCorps. This opportunity has helped me find a job that I am inspired by and helped me make the connections that I have today.

What advice would you give someone interested in joining AmeriCorps?

I would advise anyone interested in joining AmeriCorps to ASK QUESTIONS! There are three varying branches of AmeriCorps that function differently. They each have incredible benefits and opportunities but depending on your interests a branch might be better for you!

What does AmeriCorps mean to you?

AmeriCorps has changed me for the better. I know it sounds corny but I have come a far ways in a short time because of my experience in AmeriCorps. I have met incredible people who have impacted me in so many ways.

How will you/have you used your AmeriCorps experience in your life going forward? I hope to keep AmeriCorps, or at the very least community service, in my life forever. I am passionate about nonprofit work and helping the community.

Volunteer Iowa’s Work in Diversity, Equity and Inclusion – submitted by Anderson Sainci, Volunteer Iowa commissioner

My name is Anderson Sainci and I am originally from Florida. I currently live in Dubuque Iowa. I moved to Iowa in 2006 to be a student athlete at the University of Dubuque (UD). After graduating with my undergraduate degree from UD in 2010, I … Continue reading Volunteer Iowa’s Work in Diversity, Equity and Inclusion – submitted by Anderson Sainci, Volunteer Iowa commissioner

Grateful My Time in Service Led Me Full Circle – submitted by Donya Jenkins-Gai

Donya blog post 1.8.20
Donya, Abubakar and Medina at the Citizenship Ceremony

I moved back home to Des Moines in 2014 after serving three service terms in AmeriCorps in New Orleans. I went there because I wanted to do my part in helping the city to rebuild after Katrina. Since I still had service on my heart I applied for a position at Oakridge Neighborhood Services. I had worked there many moons ago so I thought this would be a good place to serve. I applied for the VISTA Community Outreach Lead position where my responsibilities were to find resources for ESL class participants. I had always had a passion about knowing my community and its resources because I always loved to help people when they had a need so I thought this would be easy peasy for me. I also do not meet a stranger so working with refugees and re-learning my community was right up my alley. Well, I learned very fast that befriending the refugee community was not as easy as I thought only because (I believe) my personality is ummm, big I will say. After I took a breath and took a step back and took my time to get to know the class participants and the residents in the community we began to gel before I knew it. I was being invited into homes for meals, the children would run up to me and give me hugs, and I was given cultural attire.

Oakridge Neighborhood has 300 units with over 1,000 residents from many different countries and so many languages that I cannot begin to count. Just a beautiful bouquet.  Well I served in that role for two years and met many community members including my now husband from South Sudan. One family in particular pulled at my heart. Their baby boy was super chunky and cute (all of the kids were super cute and sweet). I give nick-names and the baby boy’s nick-name was “potato” because he was healthy and heavy.  Dad spoke the best English in the home and worked a full-time job. He would come to ESL class when he could but Mom was faithful during those two years. Mom came in any type of weather with “potato” in his stroller and their three or four year old (who was not too sure of me almost the entire time lol). Close to the end of my second term we did mock interviews with Mom because she was looking for a part-time job. Boy was I excited for Mom because she has a very quiet personality and was VERY self-conscious about her English skills even though she spoke well. Oakridge also had a free driving course for the residents and Mom took the class. I cannot express the feeling I had watching Mom gain confidence in herself and her abilities. Mom got a job and her license. I departed Oakridge Neighborhood to serve as a VISTA Leader at Volunteer Iowa in which allowed me to learn my community in other ways, to network with different community leaders and learn how to advocate and support the service members when needed.

These two things together are important because I re-learned my community from my service time at Oakridge Community and Volunteer Iowa in which prepared me for my current job at MercyOne as a Community Health Worker. My job is to connect our patients with community resources for ANY need, and I mean ANY need. I also advocate for them when asked and be a support to them when needed. Well, while at work I was walking down the hall and who do I see in a room? I saw shy Mom at the clinic with her eldest child. We embraced each other and kissed one another and hugged some more.  Mom told me she and her husband were going to their Citizenship ceremony the next day and she wanted me to come. (Typing this is making me cry again). Between my happy tears I said yes, where and what time? Time and place, if I didn’t work in the role that I was prepared for I wouldn’t have bumped into Mom and been invited to share in their life milestone.

I am ever so grateful for the opportunity to serve in which built my skills and allowed me to network in the community. I didn’t know where those service opportunities were going to take me, but I landed on my spot. I am yet serving my community and because of those service terms I am an asset to my community in which I am truly thankful.

Happy Serving,

Donya Jenkins-Gai

Community Health Worker